1. General Terms of Use of the Website and Services Provided

Access to and use of the holakeys-concierge-estepona.com website imply full and unconditional acceptance of these general terms of use. These terms may be modified at any time; users are therefore invited to consult them regularly to stay informed of any updates.

The website is generally accessible at all times. However, Hola Keys Estepona reserves the right to suspend access for technical maintenance, updates, or in cases of force majeure. Whenever possible, users will be informed in advance of any planned downtime.

The website’s content is maintained and updated by Mr. Maxime Guidon. The legal notices and terms of use may be changed at any time and shall be binding upon publication.

2. Description of Services Provided

The hk-concierge-estepona.com website aims to present the activities, services, and information related to the real estate concierge services offered by Hola Keys Estepona.

The company strives to publish accurate and up-to-date information. However, it cannot be held liable for any errors, omissions, or inaccuracies, whether caused by itself or by third-party partners. All information is provided for informational purposes only and may be modified without prior notice.

The website’s content is not exhaustive and may evolve to reflect updates in services or applicable regulations.

3. Technical Limitations

The website is developed using Joomla technology.

The user acknowledges having the necessary technical means to access and use the website and agrees to do so with up-to-date, virus-free equipment and a modern web browser. Hola Keys Estepona cannot be held liable for any material damage resulting from the use of the site or the temporary inability to access it.

4. Intellectual Property

All content on the website (texts, images, graphics, logos, icons, sounds, software, structure, etc.) is protected by intellectual property law and remains the exclusive property of Mr. Maxime Guidon or his authorized partners.

Any reproduction, representation, modification, publication, or adaptation—whether in whole or in part—of the site or its content, by any means, without prior written authorization, is strictly prohibited and constitutes an infringement punishable under Articles L.335-2 et seq. of the French Intellectual Property Code.

5. Liability

Hola Keys Estepona shall not be held liable for any direct or indirect damage caused to the user’s equipment while accessing the website, including cases involving non-compliant equipment, software incompatibility, bugs, or network failures.

The company is also not liable for any commercial loss, data loss, or financial damage resulting from the use of the website.

Interactive sections (contact forms, quote requests, etc.) are available to users. Hola Keys Estepona reserves the right to delete, without prior notice, any content that violates European or Spanish law, particularly any content deemed offensive, defamatory, discriminatory, pornographic, or inciting hatred.

6. Protection of Personal Data

Hola Keys Estepona is committed to complying with current European data protection regulations, including the General Data Protection Regulation (GDPR – EU 2016/679) and the amended French Data Protection Act.

When browsing the website, certain data may be collected: IP address, referring URL, internet service provider, browsing data, and any information voluntarily provided via contact forms.

The personal data collected is used for the management of inquiries, commercial communication, customer relations, and marketing purposes. Data is retained for a maximum of 3 years from the last interaction with the user.

This information is processed by Hola Keys Estepona / MAGREKON ESTATES S.L., located at 2 Calle Del Mare Nostrum, Urb. Alcazaba Beach, 29680 Estepona, Spain. Users may exercise their rights of access, rectification, objection, deletion, and data portability by contacting:

• By post: MAGREKON ESTATES S.L., 2 Calle Del Mare Nostrum, Urb. Alcazaba Beach, 29680 Estepona
• By phone: +34 604 119 883
• By email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If a user believes that their rights have not been respected, they may file a complaint with the competent supervisory authority (CNIL in France or AEPD in Spain, depending on their country of residence).

Data will never be sold or transferred to third parties without explicit consent. In the event of a business transfer, the purchaser will remain subject to the same confidentiality and data protection obligations.

7. Hyperlinks and Cookies

The website may contain links to other external websites. Hola Keys Estepona cannot be held responsible for the content of any third-party websites.

Browsing this website may result in the installation of cookies on the user’s device. These files do not allow personal identification but help improve navigation and website analytics. Users may refuse cookies through their browser settings, though certain site features may then be limited.

In accordance with the ePrivacy Directive, an information banner allows users to accept or decline non-essential cookies.

8. Applicable Law and Jurisdiction

These terms are governed by European and Spanish law. In the event of a dispute, and failing an amicable resolution, jurisdiction is assigned to the courts having authority over the registered office of MAGREKON ESTATES S.L..

9. Reference Texts

- Law No. 78-17 of January 6, 1978, amended, relating to data processing, files, and individual liberties.

- Regulation (EU) 2016/679 of April 27, 2016 (GDPR).

- Law No. 2004-575 of June 21, 2004, on confidence in the digital economy.

- Directive 2002/58/EC, amended by Directive 2009/136/EC, on privacy and electronic communications (ePrivacy Directive).

10. Glossary

User: Any natural person visiting or using the website.

Personal data: Any information relating to an identified or identifiable individual, as defined by Article 4 of the GDPR.

Cookie: A text file placed on the user’s device to facilitate browsing and analyze website traffic.